PRODUCT MANAGER (KENYAN JOBS AND JOBS IN KENYA NOVEMBER 2013)

Department: Networking Solutions DepartmentReports To: Business Development ManagerReporting to this position: Product Experts, Direct sales Executives and Sales Administrators
The position is for an ICT firm. The Manager is to head Network Architects or Engineers who design computer networks. They set up, test, and evaluate systems such as local area networks (LANs); wide area networks (WANs), the Internet, intranets, and other data communications systems.
They perform network modeling, analysis, and planning, which often require both hardware and software solutions.Being the Networking Solutions Product Manager, you are Directly Responsible for the Networking Solutions portfolio viaStrategy: – Selection of appropriate products solution [pricing, quality, features, critical advantages, integrating and provide an annual product solution roadmap plan.Product management:- Pricing, negotiation, min & max stock holdings, forecastsProject manager / Customer Service agent and Sales Staff:- Responsible for Directing, Training & Technical aspects of sales and design, including Exhibitions, Trade shows etc.Resellers: – Assisting with Training & Technical aspects of sales and design.Technical / Installation staff:- Managing and  directly involved in Training of technical staff, technical installation, support, configuration and commissioning of projects for efficient performance of the Networking Solutions portfolioRecords: – Ensuring that all the transactions and activities related to the Networking Solutions portfolio are well recorded and are up-to-date in the Customer Relationship Management System (C.R.M).Reports: – Ensuring that all the reports, analysis and feedback relating to the performance of the Networking Solutions are prepared and presented as required by the top management.Product and Solutions Marketing: – Ensuring that the Telephony solutions are well marketed to both the employees and potential clients to arouse interest and drive sales.Dealing with Internal and External customers to improve business profitability.Responsible for managing departmental budget.This position may be assigned to support a Client account relations role
NB: This position includes outside travel to customers’ premises and manufacturers’ premisesMaintain Technology Product StrategyLead product strategy with annual product solution strategy roadmap with sales target.Justify on a continuing basis the current product solution offering based on :-Opposition / Competitor offerings
Maintain Technology Product RangeMaintain preferred product solutions list with company required margins.Make available on-line user friendly entire product solutions range to clientele, quickly, easily for simple and accurate product solution selection, with required tips, critical advantages and other required user information.Provide information centre to keep the organization and clients up to date with commercial and technical information related to our technical offering.Identify key suppliers – assist with pricing negotiation.Optimize stock holdings based onManage Project And Sales Staff
Provide ongoing product & solution based training to project / support and sales staff.Assist with Technical designs in quotes and tenders.Attend site visits where your expertise is requiredAttend client visits where your product knowledge is a key to winning the client overAttend trade shows as a technical expertSupport Of Resellers (Could Be Smoothtel And Data Solution Regional Customers)
Provide ongoing product & solution based training to sales staff.Assist with Technical designs in quotes and tenders.Attend site visits where your expertise is required.Attend client visits where your product knowledge is a key to winning the client over.Attend trade shows as a technical expert.Manage Technical / Installation Staff
Provide ongoing product & solution based training to tech staff.Assist staff with product and solution designs until they are competent.Assist staff with technical configuration + commissioning until they are Competent.Customer Relationship Management (CRM) Based Operations    Record all the transactions and activities related to the Telephony Solutions portfolio and that they are up-to-date in the CRM system.Provide all the reports, analysis and feedback relating to the performance of the Telephony solutions via the CRM.
Sales Strategy    Assessing market size and potentialSetting a detailed three to five year sales strategy and revenue targets with Business Development ManagerDeveloping realistic yet thorough implementation plans to achieve sales strategyCategorise market segments and develop sales territoriesDetermining sales force size; mix and total go to market strategyDeveloping areas of differentiation and excellence
Set and achieve yearly, quarterly and monthly goals and objectives based on sales strategySet annual, quarterly, monthly and weekly goals with each sales representative and with teamDevelop action strategies and implementation plans to achieve organisational objectivesTake full ownership for results, and report to Business Development Manager in good time if a goal will not be achievedDefine short- and long-term goals and priorities for the sales team based on strategy and current realities
Achieve margin and bottom-line targetsMeasure total sales force cost as ratio to salesKeep total sales force cost within pre-determined parametersResearch, develop and implement a comprehensive and accurate sales forecasting methodologyRegularly update, manage and report on sales forecastFind areas of improvement impacting the bottom lineLiaise with finance on sales forecast, cash-flow and key financial ratios
Qualifications, Skills-Set & Knowledge RequiredBachelors Degree in Business Information Technology / Bachelors Degree in Electrical / Electronic Engineering or a Higher National Diploma in Electrical / Electronic Engineering or a Minimum 5 years’ Computer Networking systems industry experience.Certification in CCNA, Professional Computer Networking Installation coursesProject Management and Audit ReviewsComputer Networking systems DesignComputer Networking systems IntegrationAbility to develop product strategy plans consultatively with relevant stake holders.Ability to transfer these technical skills over to other staff.Having had experience in large integrated system technical sales, design, implementation and commissioning.Sales – Client convincibility through superior product knowledge and experience.Training – Ability to teach and impart technology to technical installers and customers.
Only those fulfilling the requirements of the positions should emailPosition Closes on the; 18th November, 2013On the Subject line clearly indicate “Product Manager”.